Returns & Exchanges
At Distinct Designs, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all standard items. If your selection doesn't perfectly fit your space or style, we are here to help you find the right alternative or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing