Frequently Asked Questions
Everything you need to know about your Distinct Designs experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products sustainably sourced?
Yes, at Distinct Designs, we prioritize ethical manufacturing and sustainable materials. We work closely with our suppliers to ensure high quality and environmental responsibility.
Can I track my shipment in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer custom or personalized designs?
Currently, we offer a curated selection of designs. However, we are expanding our personalization options soon. Sign up for our newsletter to be the first to know about custom releases.